GPT-powered chatbots
We build AI-driven chatbots that handle FAQs, product questions, order tracking, and basic support - 24/7, across channels - reducing workload and accelerating customer experience.
Based on last 100+ reviews
Why your business needs a smart support chatbot:
An AI chatbot cuts support load, replies instantly, and works 24/7 - boosting service without extra staff.
When customers need help completing a purchase
Many users hesitate or abandon their carts simply because they’re confused - about product options, shipping terms, payment methods, or return policies.
Without instant support, small doubts lead to lost sales.
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Live product help
– Get answers on specs, compatibility, and stock in real time
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Checkout guidance
– Walk users through delivery, payment, and promo codes
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Return and policy clarification
– Instantly explain warranty, returns, and terms
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Intent detection
– Suggest help at the right time based on user behavior
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Cart recovery
– Proactively follow up with users who didn’t finish checkout
When your website can’t answer basic questions
Small teams often can’t respond fast enough to every website visitor.
Repetitive inquiries - pricing, services, location - pile up, leading to delays, missed leads, and frustrated users.
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Instant FAQ responses
– Handle common questions without human effort
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Lead collection
– Capture contact info when the visitor shows intent
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Appointment booking
– Let users schedule calls or visits directly via chat
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Smart escalation
– Send complex queries to your team with context
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Multichannel presence
– Answer users on your site, WhatsApp, and more
When customers want updates after buying
After a purchase, customers expect quick access to status updates, delivery details, and support.
Without automation, your team gets flooded with repetitive questions and manual lookups.
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Order status updates
– Let users check delivery progress anytime
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Digital invoices
– Send or re-send order confirmations and receipts on demand
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Simple returns
– Guide customers through return and exchange processes
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24/7 support access
– Always available - even on weekends and holidays
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Customer history
– Recognize returning users and personalize interactions
How much does chatbot solution cost?
Each project is unique, and we tailor every solution to your specific business goals. Below are estimated price tiers to help you understand what to expect at different levels of complexity.
As a service
We implement a chatbot tailored to your content and integrate it into your website. You provide the materials - we deliver the result and maintain it for you.
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Use-cases
- Auto-reply to visitor questions on your homepage
- Improve user engagement with always-on responses
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Support
- Initial deployment support
- Basic documentation and training
- 12-months post-launch support
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Functionality
- Custom responses trained on your content
- FAQ and basic product inquiry handling
- Website integration (popup, widget, inline)
- Multilingual support setup
Solution ownership
We develop a fully custom chatbot system for your business, giving you full ownership of both code and logic.
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Use-cases
- Handle support tickets and order tracking
- Act as a guided shopping assistant
- Collect leads and route inquiries to sales
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Support
- Onboarding and training sessions
- 12-months support + extended support option
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Functionality
- GPT-powered backend with custom prompts
- Role-based logic and user personalization
- Omnichannel support (site, WhatsApp, Messenger)
- Integration with your CRM, ERP, or backend
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Extended warranty
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About 650 zł / month – Includes VPS hosting, priority support, and recovery of fatal, logical, and core system errors, as well as fixes for form behavior and layout issues.
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SaaS development
We build a complete SaaS product powered by GPT technology, including user access, billing, and platform management - ready for monetization.
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Support
- Onboarding and training sessions
- 12-months support + extended support option
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Functionality
- Multi-tenant architecture and admin dashboard
- Role and plan-based feature access
- Payment integration (Stripe, PayPal, subscriptions)
- Custom chatbot builder or logic editor
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Monetization
- Tiered pricing plans and usage tracking
- User registration and account management
- Recurring billing and invoice automation
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Extended warranty
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About 1100 zł / month – Full coverage including VPS hosting, priority support, all types of fatal, logical, core, form, and layout issues, plus vendor/API replacement if external integrations become unstable or deprecated.
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How can I use this technology in my business?
From lead generation and product discovery to support automation and customer retention - GPT chatbots can solve real business challenges and deliver 24/7 assistance at scale.
Website interaction
Turn your website into a living assistant that explains, captures leads, and navigates users to the right content.
SaaS model
Turn AI translation into a scalable, monetizable product - ideal for founders, digital agencies, or companies launching new SaaS tools.
Advanced
Go beyond chat. Use GPT to automate internal and external workflows, collect data, or enhance product experiences.
E-commerce Support
Automate customer interaction across the buyer journey, from product discovery to post-purchase care.
On-time development within the fixed price:
Before development begins, we make you a clear offer with final costs and delivery terms. In the next step, we create a detailed brief or technical task, outlining the structure and functionality. This is documented and locked in the BIYRO system.
You’ll get a fully functional website with a full control panel and no vendor lock. We guarantee delivery within the agreed time - or we return your money.
Quick launch
Prompt start of work without long waiting - within 4 days.
Price and terms
We fix the price and approve the terms at the first project stage.
Implementation
Product readiness according to the goals - in 4-6 weeks.
Escrow deal
We work through BIYRO with all the necessary documents.
Answers to common questions:
Still unsure about something? Here are answers to the most frequently asked questions about our process, pricing, and platform.
Working with us
We use a quota system in the BIYRO project management platform. For each milestone, you're given a number of quotas - which can be used for free changes within the project. This allows flexibility without additional costs. You can request changes right after a milestone is completed.
We recommend working through the BIYRO project management system, which generates contracts and adds an extra layer of security. The project is divided into milestones with agreed payment and delivery terms. Payment steps can be 20%, 50%, or 100% of the total budget. Your funds are held in BIYRO and released only after your approval. If we miss deadlines or fail to deliver, you can request a refund directly.
That's not a problem. We'll prepare the technical assignment for you based on your project concept before we begin development.
During the guarantee period, we fix any bugs or issues caused by our development - free of charge. We also offer extended guarantee coverage as a paid monthly service. Pricing is agreed individually per project.
BIYRO is our project management platform for secure development deals. It automatically creates contracts, stores payments safely, and releases funds only after your confirmation. You'll receive an email invitation to the platform once your project is ready to begin.
We offer ongoing support packages tailored to your needs, including maintenance, updates, and feature enhancements. Our team ensures your portal remains up-to-date and continues to meet your business requirements.
Development questions
We can deploy the chatbot across your website, web apps, and common messaging platforms like WhatsApp, Facebook Messenger, and Telegram. The system can be adapted based on where your users are most active.
Yes. We can structure the chatbot to understand your FAQs, product data, support docs, or internal files - using retrieval-based techniques to ensure accurate, brand-aligned answers.
While the system can be enhanced with feedback loops and logging, it's not self-learning out of the box. However, we can include admin tools to review conversations and improve future responses manually or semi-automatically.
Absolutely. We define tone, language, and behavior early in development. You can also provide brand guidelines, sample dialogues, or rules to shape how it communicates.
Yes, we can set up data synchronization or live connection methods (APIs, file sync, admin panel updates) to ensure your chatbot reflects the most current information.
Multilingual support is possible. Depending on the use case, we can enable real-time translation or set up content-specific language variations to cover your audience effectively.
Yes. We can integrate with CRMs, ERPs, support systems, or internal tools to fetch or send data, log interactions, or trigger actions - depending on the availability of APIs or access.
The architecture is designed to be modular. While major changes may require development effort, we aim to keep the system flexible for future updates, expansions, or new integrations.
Customer testimonials:
Explore what our customers are saying about their experience working with us. Here are some of our latest reviews and testimonials.
Andrew, URB
Water well drilling
Latvia
Andrew from URB praised the collaboration and the final result, noting that all project stages were completed with attention to detail and responsiveness. The website was designed to accommodate multilingual needs and improve customer interaction.
Custom requests such as calculator logic, localized content, and graphic illustration were handled smoothly. The handover included a full test, admin panel training, and server deployment.
Final feedback was positive - all forms function correctly, the structure is clear, and the site meets business goals.
Aleksandr, Switch Electric OÜ
Electrotechnical industry
Estonia
Throughout the project, Aleksandr and the Switch Electric team remained highly collaborative, providing detailed feedback and participating in each planning and development phase. The client highlighted the importance of flexible data integration and multilingual UI.
The result is a stable, scalable B2B platform tailored to the needs of industrial and construction-focused buyers. 2410's proactive updates, interface clarity, and customizability were praised and confirmed the value of continued partnership.
Maksims, LV Systems SIA
E-commerce / web development
Latvia
Thanks for the updates, now the site feels clear and recognizable. The structure has become much more intuitive, and the backend is manageable.
We’ve successfully prepared the Excel files and can now proceed with product group imports. We appreciate the flexibility with the project stages and training provided.
Overall, we’re very satisfied with the cooperation and outcome.
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